How do I activate my kit?

Please note that this is only applicable if you have received instructions to activate and a barcode is within your kit. 

1. Create your Hertility account. 

Create your account and complete your online health assessment to begin your Hertility journey. 

2. Order your sample collection kit.

Your at-home blood collection kit will arrive in the post within 3-5 business days. If you have ordered a nurse visit with your test, no kit will be dispatched to you and you will not need to activate your kit. 

3. Activate your kit

Enter the 6-digit barcode number found on your sample return card at  www.hertilityhealth.com/your-orders. 

If you haven’t done so already, please ensure your online health assessment has been completed. 

We can only accept and test your sample if: 

• Your kit has been activated
• Your online health assessment has been completed

4. Collect your blood sample

Once you have activated your kit, check which day to test & collect your sample.

5. Fill in your details

Before sending your sample back to us, make sure you’ve filled out the details on your sample return card, and completed & attached your tube label.

6. Pop it in the post

Pop your sample, return card and lancets in your nearest post box (or post office if you’re in Ireland) before the last collection time of the day.

7. Track your kit

Be sure to make a note of the tracking number on your returns envelope, so you can follow its journey back to us!

8. Receive your doctor-written report

Receive an email within 10 days with a link to view your report on your Hertility account. 

9. Next steps

Once you’ve received your report, book in with one of our female health specialists (at an additional cost) to answer any questions and get clear on next steps.